第二部分：阅读理解（共两节，满分40分）
第一节（共15小题；每小题2分，满分30分）
阅读下列短文，从每题所给的四个选项（A、B、C和D）中，选出最佳选项。
A
★★☆☆☆
September 30, 2011
Skunk Scooters
100 Caldwell Street
Omaha, NE 68102
To Whom It May Concern:
On August 27, 2011, I ordered a Skunk Scooter from your website. I was very excited when the motorcycle arrived because I bought it with the money I saved from doing part-time jobs over the summer vacation. Unfortunately, I have experienced several problems with my Skunk Scooter.
