1. She had to ________a friend’s request to go to Shanghai together because her company had arranged for her to meet customers in Beijing during the week-long holidays.

 A. call up      B. turn down        C. break up          D. tear down

2. The doctor is skilled at treating heart trouble and never accepts any gifts from his patients, so he has a very good _____________.

 A. expectation   B. reputation     C. contribution    D. civilization